Support Board
Date/Time: Tue, 13 May 2025 10:58:35 +0000
Post From: Loss of all spreadsheet customization after timer event exception.
| [2017-06-13 05:16:14] |
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Two things we want you to try to see if you can work around the issue: 1. Use Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode 2. Disable the option to Autosave Chartbooks in Global Settings >> General Settings. So far we cannot reproduce the problem. But we will let the test run another 24 hours. We will set the autosave frequency to every two minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |