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Date/Time: Sun, 19 May 2024 16:25:51 +0000



Post From: hi

[2017-06-12 06:08:56]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

Symbol Error - HKM17 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2017-06-12 12:58:09

For some reason the exchange for this symbol was not activated on the backend system. It is now. You should start to receive the real-time data in a couple of minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-12 06:09:11