Support Board
Date/Time: Tue, 13 May 2025 16:51:02 +0000
Post From: Poloniex Exchange
| [2017-06-10 18:21:09] |
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We apologize for not looking into this more closely with the user and also not verifying that the data had actually stopped around June 1. It is delayed but only by a few hours. The log in post #6 indicates an issue with that particular version and also the Symbol Settings are not correct either. Update to the current version: Software Download: Fast Update And perform a Full Reset of the Symbol Settings as previously explained: http://www.sierrachart.com/index.php?l=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-10 18:21:38
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