Login Page - Create Account

Support Board


Date/Time: Fri, 10 May 2024 05:40:09 +0000



Post From: Intraday Data Download Issue

[2017-06-08 21:47:40]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:

Socket (7) | Connecting to IP: 192.81.56.146. | 2017-06-08 16:15:57
Socket (7) | Socket gracefully closed by remote side. | 2017-06-08 16:15:57


It is clear, the connection is being blocked somewhere. Probably a firewall on your computer.

Refer to help topic 1.2:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing