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Post From: Intraday Data Download Issue

[2017-06-08 21:17:25] Link To Thread - Link To Post [Go To First Post]
User167259 - Posts: 9
I restarted my machine and tried both with and without port 80. Here's the log: Reading Internal Order ID file. \| 2017-06-08 16:15:24 Reading Trade Orders file. \| 2017-06-08 16:15:24 Reading Trade Positions file. \| 2017-06-08 16:15:24 Listening on UDP port 22903. \| 2017-06-08 16:15:24 Software version: 1567 \| 2017-06-08 16:15:24 Uses New Spreadsheets \| 2017-06-08 16:15:24 Enabled for: Advanced Features. \| 2017-06-08 16:15:24 Enabled for: Sierra Chart Historical Data Service. \| 2017-06-08 16:15:24 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-06-08 16:15:24 Current selected Data/Trading service: CQG FIX Trading \| 2017-06-08 16:15:24 Chart Update Interval: 500 \| 2017-06-08 16:15:24 Data/Trade Service Settings automatically set. \| 2017-06-08 16:15:24 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-06-08 16:15:24 2017-06-08 16:15:31 Local computer time \| 2017-06-08 16:15:24 2017-06-08 21:15:31 Local computer time in UTC \| 2017-06-08 16:15:24 2017-06-08 16:15:31 Local computer time in SC Time Zone \| 2017-06-08 16:15:24 2017-06-08 21:15:27 Server time in UTC \| 2017-06-08 16:15:24 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2017-06-08 16:15:24 Program path: C:\SierraChart\ \| 2017-06-08 16:15:24 Data Files path: C:\SierraChart\Data\ \| 2017-06-08 16:15:24 OS Version Number: 6.1 \| 2017-06-08 16:15:24 Locale Setting: C \| 2017-06-08 16:15:24 Checking for new symbol settings for service code cqg \| 2017-06-08 16:15:24 HTTPS connection to www.sierrachart.com:443 (3) \| Creating socket. Using TLS 1.2. \| 2017-06-08 16:15:24 HTTPS connection to www.sierrachart.com:443 (3) \| Connecting to IP: 5.9.8.236. \| 2017-06-08 16:15:24 Symbol settings are up-to-date for cqg \| 2017-06-08 16:15:32 Checking for new symbol settings for service code cqg \| 2017-06-08 16:15:34 Current selected Data/Trading service: CQG WebAPI \| 2017-06-08 16:15:34 Requesting symbol settings for service code cqg. Overwrite = on. \| 2017-06-08 16:15:34 Symbol settings received. \| 2017-06-08 16:15:34 Processed 1136 symbol settings. \| 2017-06-08 16:15:34 CQG WebAPI \| Connecting to server api.cqg.com \| 2017-06-08 16:15:36 CQG websocket \| Connecting to websocket server. \| 2017-06-08 16:15:36 CQG websocket socket (4) \| Creating socket. Using TLS 1.2. \| 2017-06-08 16:15:36 CQG websocket socket (4) \| Connecting to IP: 208.48.16.35. \| 2017-06-08 16:15:36 CQG websocket \| Opening websocket. \| 2017-06-08 16:15:36 CQG websocket \| Sending websocket handshake. \| 2017-06-08 16:15:36 CQG websocket \| Received websocket handshake acknowledgment. \| 2017-06-08 16:15:36 CQG websocket \| Web socket state is now open. \| 2017-06-08 16:15:36 CQG WebAPI \| Websocket connected. \| 2017-06-08 16:15:36 CQG WebAPI \| Sending market data logon message. \| 2017-06-08 16:15:36 CQG WebAPI \| Logon successful. Session Token = b3DA+gmZraADaMdECQjEuoEa+FxjLLjal0ZvmUjzMr0 \| 2017-06-08 16:15:37 CQG WebAPI \| Connected to data and trading server. \| 2017-06-08 16:15:37 CQG WebAPI \| Sending Trade Accounts request message. \| 2017-06-08 16:15:37 CQG WebAPI \| Brokerage name: AMP Account Name: 109390 \| 2017-06-08 16:15:37 CQG WebAPI \| Sending collateral subscribe request. \| 2017-06-08 16:15:37 CQG WebAPI \| Sending positions subscribe request. RequestID=485534 \| 2017-06-08 16:15:42 CQG WebAPI \| Sending orders subscribe request. RequestID=485535 \| 2017-06-08 16:15:42 F.US.CLEN17 1 Min #1 \| Reloading chart. \| 2017-06-08 16:15:51 F.US.CLEN17 1 Min #1 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.CLEN17.scid \| 2017-06-08 16:15:51 CQG WebAPI \| Starting real-time market data updates for: F.US.CLEN17. ID: 1 \| 2017-06-08 16:15:52 CQG WebAPI \| Sending symbol resolution request for F.US.CLEN17. ID: 485536 \| 2017-06-08 16:15:52 CQG WebAPI \| Requesting security definition data for: F.US.CLEN17. ID: 1 \| 2017-06-08 16:15:52 Intraday data recording state for symbol F.US.CLEN17 is set to download 'Pending'. \| 2017-06-08 16:15:52 Delaying start of download for F.US.CLEN17 \| 2017-06-08 16:15:52 Requesting market depth updates for: F.US.CLEN17 if supported. \| 2017-06-08 16:15:52 CQG WebAPI \| Received symbol resolution report for symbol F.US.CLEN7. Search Symbol: F.US.CLEN17. Request ID: 485536. Contract ID: 1. \| 2017-06-08 16:15:52 CQG WebAPI \| Requesting market data including full depth for F.US.CLEN17 \| 2017-06-08 16:15:52 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.CLEN17.2017-06-08.depth \| 2017-06-08 16:15:52 Delaying start of download for F.US.CLEN17 \| 2017-06-08 16:15:53 HD Request # 2 \| Downloading Intraday chart data for F.US.CLEN17 to the file F.US.CLEN17.scid. Service: cqg \| 2017-06-08 16:15:56 HD Request # 2 \| Download start date-time: 2016-12-04 15:15:56.000 \| 2017-06-08 16:15:56 HD Request # 2 \| Using server: ds4.sierracharts.com port 10149 \| 2017-06-08 16:15:56 Socket (5) \| Creating socket. \| 2017-06-08 16:15:56 Socket (5) \| Connecting to IP: 192.81.56.146. \| 2017-06-08 16:15:56 Socket (5) \| Socket gracefully closed by remote side. \| 2017-06-08 16:15:57 Socket (5) \| Received socket Close event \| 2017-06-08 16:15:57 Socket (5) \| Initiating close of socket by core. \| 2017-06-08 16:15:57 HD Request # 2 \| Error downloading historical Intraday data for F.US.CLEN17. The network socket has been closed. Retrying download. \| 2017-06-08 16:15:57 Socket (5) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-06-08 16:15:57 Socket (5) \| Closed. \| 2017-06-08 16:15:57 Historical data download thread signaled to stop. \| 2017-06-08 16:15:57 HD Request # 2 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEN17 \| 2017-06-08 16:15:57 HD Request # 3 \| Downloading Intraday chart data for F.US.CLEN17 to the file F.US.CLEN17.scid. Service: cqg \| 2017-06-08 16:15:57 HD Request # 3 \| Download start date-time: 2016-12-04 15:15:57.000 \| 2017-06-08 16:15:57 HD Request # 3 \| Using server: ds3.sierracharts.com port 10149 \| 2017-06-08 16:15:57 Socket (6) \| Creating socket. \| 2017-06-08 16:15:57 Socket (6) \| Connecting to IP: 65.182.172.42. \| 2017-06-08 16:15:57 Socket (6) \| Socket gracefully closed by remote side. \| 2017-06-08 16:15:57 Socket (6) \| Received socket Close event \| 2017-06-08 16:15:57 Socket (6) \| Initiating close of socket by core. \| 2017-06-08 16:15:57 HD Request # 3 \| Error downloading historical Intraday data for F.US.CLEN17. The network socket has been closed. Retrying download. \| 2017-06-08 16:15:57 Historical data download thread signaled to stop. \| 2017-06-08 16:15:57 Socket (6) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-06-08 16:15:57 HD Request # 3 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEN17 \| 2017-06-08 16:15:57 Socket (6) \| Closed. \| 2017-06-08 16:15:57 HD Request # 4 \| Downloading Intraday chart data for F.US.CLEN17 to the file F.US.CLEN17.scid. Service: cqg \| 2017-06-08 16:15:57 HD Request # 4 \| Download start date-time: 2016-12-04 15:15:57.000 \| 2017-06-08 16:15:57 HD Request # 4 \| Using server: ds4.sierracharts.com port 10149 \| 2017-06-08 16:15:57 Socket (7) \| Creating socket. \| 2017-06-08 16:15:57 Socket (7) \| Connecting to IP: 192.81.56.146. \| 2017-06-08 16:15:57 Socket (7) \| Socket gracefully closed by remote side. \| 2017-06-08 16:15:57 Socket (7) \| Received socket Close event \| 2017-06-08 16:15:57 Socket (7) \| Initiating close of socket by core. \| 2017-06-08 16:15:57 Socket (7) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-06-08 16:15:57 Socket (7) \| Closed. \| 2017-06-08 16:15:57 HD Request # 4 \| Error downloading historical Intraday data for F.US.CLEN17. The network socket has been closed. Retrying download. \| 2017-06-08 16:15:57 Historical data download thread signaled to stop. \| 2017-06-08 16:15:57 HD Request # 4 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEN17 \| 2017-06-08 16:15:57 HD Request # 4 \| Intraday download COMPLETE for F.US.CLEN17. Completion time: 0s. Unique request ID: 1 \| 2017-06-08 16:15:57 Removed historical data download ID 1 \| 2017-06-08 16:15:57 Real-time Intraday chart data file updates started for F.US.CLEN17 \| 2017-06-08 16:15:57 Intraday chart data file opened for F.US.CLEN17 \| 2017-06-08 16:15:57 Sending historical data logon request message. \| 2017-06-08 16:16:08 Socket (0) \| Ignored Send call based on current state. \| 2017-06-08 16:16:08 F.US.CLEN17 1 Min #1 \| Reloading chart. \| 2017-06-08 16:16:23 F.US.CLEN17 1 Min #1 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.CLEN17.scid \| 2017-06-08 16:16:23 Intraday data recording state for symbol F.US.CLEN17 is set to download 'Pending'. \| 2017-06-08 16:16:45 Reloading all charts with filename: F.US.CLEN17.scid \| 2017-06-08 16:16:45 HD Request # 5 \| Downloading Intraday chart data for F.US.CLEN17 to the file F.US.CLEN17.scid. Service: cqg \| 2017-06-08 16:16:45 HD Request # 5 \| Download start date-time: 2016-12-04 15:16:44.000 \| 2017-06-08 16:16:45 HD Request # 5 \| Using server: ds3.sierracharts.com port 80 \| 2017-06-08 16:16:45 Socket (8) \| Creating socket. \| 2017-06-08 16:16:45 Socket (8) \| Connecting to IP: 65.182.172.42. \| 2017-06-08 16:16:45 F.US.CLEN17 1 Min #1 \| Reloading chart. \| 2017-06-08 16:16:45 F.US.CLEN17 1 Min #1 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.CLEN17.scid \| 2017-06-08 16:16:45 Socket (8) \| Socket gracefully closed by remote side. \| 2017-06-08 16:16:45 Socket (8) \| Initiating close of socket by core. \| 2017-06-08 16:16:45 Socket (8) \| Received socket Close event \| 2017-06-08 16:16:45 HD Request # 5 \| Error downloading historical Intraday data for F.US.CLEN17. The network socket has been closed. Retrying download. \| 2017-06-08 16:16:45 Socket (8) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-06-08 16:16:45 Socket (8) \| Closed. \| 2017-06-08 16:16:45 Historical data download thread signaled to stop. \| 2017-06-08 16:16:45 HD Request # 5 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEN17 \| 2017-06-08 16:16:45 HD Request # 6 \| Downloading Intraday chart data for F.US.CLEN17 to the file F.US.CLEN17.scid. Service: cqg \| 2017-06-08 16:16:45 HD Request # 6 \| Download start date-time: 2016-12-04 15:16:45.000 \| 2017-06-08 16:16:45 HD Request # 6 \| Using server: ds4.sierracharts.com port 80 \| 2017-06-08 16:16:45 Socket (9) \| Creating socket. \| 2017-06-08 16:16:45 Socket (9) \| Connecting to IP: 192.81.56.146. \| 2017-06-08 16:16:45 Socket (9) \| Socket gracefully closed by remote side. \| 2017-06-08 16:16:45 Socket (9) \| Received socket Close event \| 2017-06-08 16:16:45 Socket (9) \| Initiating close of socket by core. \| 2017-06-08 16:16:45 Socket (9) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-06-08 16:16:45 Socket (9) \| Closed. \| 2017-06-08 16:16:45 HD Request # 6 \| Error downloading historical Intraday data for F.US.CLEN17. The network socket has been closed. Retrying download. \| 2017-06-08 16:16:45 Historical data download thread signaled to stop. \| 2017-06-08 16:16:45 HD Request # 6 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEN17 \| 2017-06-08 16:16:45 HD Request # 7 \| Downloading Intraday chart data for F.US.CLEN17 to the file F.US.CLEN17.scid. Service: cqg \| 2017-06-08 16:16:45 HD Request # 7 \| Download start date-time: 2016-12-04 15:16:45.000 \| 2017-06-08 16:16:45 HD Request # 7 \| Using server: ds3.sierracharts.com port 80 \| 2017-06-08 16:16:45 Socket (10) \| Creating socket. \| 2017-06-08 16:16:45 Socket (10) \| Connecting to IP: 65.182.172.42. \| 2017-06-08 16:16:45 Socket (10) \| Socket gracefully closed by remote side. \| 2017-06-08 16:16:46 Socket (10) \| Received socket Close event \| 2017-06-08 16:16:46 Socket (10) \| Initiating close of socket by core. \| 2017-06-08 16:16:46 Socket (10) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-06-08 16:16:46 Socket (10) \| Closed. \| 2017-06-08 16:16:46 HD Request # 7 \| Error downloading historical Intraday data for F.US.CLEN17. The network socket has been closed. Retrying download. \| 2017-06-08 16:16:46 Historical data download thread signaled to stop. \| 2017-06-08 16:16:46 HD Request # 7 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEN17 \| 2017-06-08 16:16:46 HD Request # 7 \| Intraday download COMPLETE for F.US.CLEN17. Completion time: 0s. Unique request ID: 2 \| 2017-06-08 16:16:46 Removed historical data download ID 2 \| 2017-06-08 16:16:46 Real-time Intraday chart data file updates started for F.US.CLEN17 \| 2017-06-08 16:16:46 Intraday chart data file opened for F.US.CLEN17 \| 2017-06-08 16:16:46 Sending historical data logon request message. \| 2017-06-08 16:16:55 Socket (0) \| Ignored Send call based on current state. \| 2017-06-08 16:16:55