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Date/Time: Wed, 14 May 2025 00:23:56 +0000



Post From: Has anything changed with the RTD Feed

[2017-06-02 15:32:21]
Sierra Chart Engineering - Posts: 104368
Yesterday there was zero percent packet loss and it is zero percent about 99 percent of the time. It is a rare occasion that there is some loss. And it would be minor.

There was some minor packet loss around 10 AM US Eastern time today probably related to some additional data on the network connection from testing we started in the morning with the new OpenFeed stock data, and the small differences with historical data were already resolved between the servers.

At the time you made your first posting, that was around 4 AM US Eastern time. Much earlier than 10 AM.

We do not think this has anything to do with packet loss because that is very rare to occur. And it was not occurring at the mentioned times.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-02 15:34:03