Support Board
Date/Time: Mon, 27 Oct 2025 17:02:27 +0000
Post From: First Instance non connecting (but 2nd instance is)
| [2017-05-20 16:34:01] |
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That error message is from CQG. The other instance you are referring to is a sub instance which will always be able to connect to the main instance. Contact your broker about this if you continue to encounter this Sunday evening: CQG WebAPI | Market data logon unsuccessful. Server message: Trade routing is not available now. Contact customer support for assistance. | 2017-05-20 07:20:11 * Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-20 16:34:23
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