Support Board

Date/Time: Mon, 17 Jun 2024 12:06:26 +0000

Post From: Cannot get connected

[2017-05-16 14:05:28] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant message: CQG WebAPI \| Market data logon unsuccessful. Server message: Username or password is incorrect \| 2017-05-16 09:27:41 * You need to contact your broker and get the correct username and password and enter them into Global Settings >> Data/Trade Service Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing