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Direct MessagesDate/Time: Fri, 10 May 2024 21:52:00 +0000
Post From: Cancel/Refund
| [2017-05-09 16:46:09] |
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We are not asking for any money. There was a calculation error with the Services Balance which was a mistake on our side and we are fixing that today. Your actual balance is -14 USD (negative). We are just simply saying, what the actual cost is to us. 150 may be an overestimate, but 75 is closer to accurate. The issue is not about you, but about the tremendous wasted time over CME exchange fee policies which we go through day after day. We apologize for the remarks on both sides in the early morning. Those have been deleted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-09 16:46:28
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