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Post From: Re-connection issue with AMP/CQG?

[2017-04-26 13:35:00] Link To Thread - Link To Post [Go To First Post]
User839162 - Posts: 82
Hello, I've been getting random reconnects throughout the day. Here is the log: Software version: 1548 \| 2017-04-26 08:08:37 Uses New Spreadsheets \| 2017-04-26 08:08:37 Enabled for: Advanced Features. \| 2017-04-26 08:08:37 Enabled for: Advanced Features 2. \| 2017-04-26 08:08:37 Enabled for: Sierra Chart Historical Data Service. \| 2017-04-26 08:08:37 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-04-26 08:08:37 Current selected Data/Trading service: CQG FIX Trading \| 2017-04-26 08:08:37 Chart Update Interval: 10 \| 2017-04-26 08:08:37 Data/Trade Service Settings automatically set. \| 2017-04-26 08:08:37 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-04-26 08:08:37 2017-04-26 08:08:37 Local computer time \| 2017-04-26 08:08:37 2017-04-26 13:08:37 Local computer time in UTC \| 2017-04-26 08:08:37 2017-04-26 08:08:37 Local computer time in SC Time Zone \| 2017-04-26 08:08:37 2017-04-26 12:47:56 Server time in UTC \| 2017-04-26 08:08:37 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2017-04-26 08:08:37 Program path: C:\SierraChart\ \| 2017-04-26 08:08:37 Data Files path: C:\SierraChart\Data\ \| 2017-04-26 08:08:37 OS Version Number: 6.2 \| 2017-04-26 08:08:37 Locale Setting: C \| 2017-04-26 08:08:37 CQG websocket socket (22) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2017-04-26 08:27:27 * CQG websocket socket (22) \| Socket send error. Windows error code 10054: An existing connection was forcibly closed by the remote host. \| 2017-04-26 08:27:27 CQG websocket socket (22) \| Socket gracefully closed by remote side. \| 2017-04-26 08:27:27 CQG websocket socket (22) \| Received socket Close event \| 2017-04-26 08:27:27 CQG websocket socket (22) \| Initiating close of socket by core. \| 2017-04-26 08:27:27 CQG websocket \| Network socket for websocket has been closed by remote side. \| 2017-04-26 08:27:27 CQG FIX Trading \| Websocket closed. \| 2017-04-26 08:27:27 Connection to the external service has been lost. \| 2017-04-26 08:27:27 CQG websocket socket (22) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-04-26 08:27:27 CQG websocket socket (22) \| Closed. \| 2017-04-26 08:27:27 CQG FIX: DisconnectFIX called. \| 2017-04-26 08:27:27 CQG FIX: Sending a Logout message. \| 2017-04-26 08:27:27 CQG FIX Trading \| Disconnected. \| 2017-04-26 08:27:27 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2017-04-26 08:27:27 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty \| 2017-04-26 08:27:27 CQG FIX socket (21) \| Initiating close of socket by core. \| 2017-04-26 08:27:27 CQG FIX: Disconnected. \| 2017-04-26 08:27:27 CQG FIX socket (21) \| Shutdown started. Waiting for graceful close. \| 2017-04-26 08:27:27 CQG FIX socket (21) \| Socket gracefully closed by remote side. \| 2017-04-26 08:27:27 CQG FIX socket (21) \| Closed. \| 2017-04-26 08:27:27 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. \| 2017-04-26 08:27:30 CQG FIX socket (36) \| Creating socket. Using TLS 1.2. \| 2017-04-26 08:27:30 CQG FIX: Sending the Logon message. \| 2017-04-26 08:27:31 CQG FIX Trading \| Connected to trading server. \| 2017-04-26 08:27:31 CQG FIX Trading \| Connecting to server api.cqg.com \| 2017-04-26 08:27:31 CQG websocket \| Connecting to websocket server. \| 2017-04-26 08:27:31 CQG FIX \| FCM name: AMP \| 2017-04-26 08:27:31 CQG websocket socket (37) \| Creating socket. Using TLS 1.2. \| 2017-04-26 08:27:31 CQG websocket \| Opening websocket. \| 2017-04-26 08:27:31 CQG websocket \| Sending websocket handshake. \| 2017-04-26 08:27:31 CQG websocket \| Received websocket handshake acknowledgment. \| 2017-04-26 08:27:31 CQG websocket \| Web socket state is now open. \| 2017-04-26 08:27:31 CQG FIX Trading \| Websocket connected. \| 2017-04-26 08:27:31 CQG FIX Trading \| Sending market data logon message. \| 2017-04-26 08:27:31 CQG FIX Trading \| Logon successful. Session Token = qQi3s0FRVLCZtMzrv++GT2b1TDLRa9Bq9FWkC4KRezg \| 2017-04-26 08:27:31 CQG FIX Trading \| Connected to data and trading server. \| 2017-04-26 08:27:31 CQG FIX Trading \| Starting real-time market data updates for: F.US.FVAM17. ID: 1 \| 2017-04-26 08:27:31 CQG FIX Trading \| Sending symbol resolution request for F.US.FVAM17. ID: 743701 \| 2017-04-26 08:27:31 CQG FIX Trading \| Requesting security definition data for: F.US.FVAM17. ID: 1 \| 2017-04-26 08:27:31 Intraday data recording state for symbol F.US.FVAM17 is set to download 'Pending'. \| 2017-04-26 08:27:31 Delaying start of download for F.US.FVAM17 \| 2017-04-26 08:27:31 CQG FIX Trading \| Starting real-time market data updates for: F.US.TYAM17. ID: 2 \| 2017-04-26 08:27:31 CQG FIX Trading \| Sending symbol resolution request for F.US.TYAM17. ID: 743702 \| 2017-04-26 08:27:31 CQG FIX Trading \| Requesting security definition data for: F.US.TYAM17. ID: 2 \| 2017-04-26 08:27:31 Intraday data recording state for symbol F.US.TYAM17 is set to download 'Pending'. \| 2017-04-26 08:27:31 CQG FIX Trading \| Received symbol resolution report for symbol F.US.FVAM7. Search Symbol: F.US.FVAM17. Request ID: 743701. Contract ID: 1. \| 2017-04-26 08:27:31 CQG FIX Trading \| Requesting market data for F.US.FVAM17 \| 2017-04-26 08:27:31 CQG FIX Trading \| Received symbol resolution report for symbol F.US.TYAM7. Search Symbol: F.US.TYAM17. Request ID: 743702. Contract ID: 2. \| 2017-04-26 08:27:31 CQG FIX Trading \| Requesting market data for F.US.TYAM17 \| 2017-04-26 08:27:31 CQG FIX Trading \| Starting real-time market data updates for: F.US.USAM17. ID: 3 \| 2017-04-26 08:27:31 CQG FIX Trading \| Sending symbol resolution request for F.US.USAM17. ID: 743703 \| 2017-04-26 08:27:31 CQG FIX Trading \| Requesting security definition data for: F.US.USAM17. ID: 3 \| 2017-04-26 08:27:31 Intraday data recording state for symbol F.US.USAM17 is set to download 'Pending'. \| 2017-04-26 08:27:31 Requesting market depth updates for: F.US.TYAM17 if supported. \| 2017-04-26 08:27:31 CQG FIX Trading \| Requesting market data including full depth for F.US.TYAM17 \| 2017-04-26 08:27:31 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.FVAM17.2017-04-26.depth \| 2017-04-26 08:27:31 CQG FIX Trading \| Received symbol resolution report for symbol F.US.USAM7. Search Symbol: F.US.USAM17. Request ID: 743703. Contract ID: 3. \| 2017-04-26 08:27:31 CQG FIX Trading \| Requesting market data for F.US.USAM17 \| 2017-04-26 08:27:31 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.TYAM17.2017-04-26.depth \| 2017-04-26 08:27:31 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.USAM17.2017-04-26.depth \| 2017-04-26 08:27:31 Delaying start of download for F.US.FVAM17 \| 2017-04-26 08:27:32 HD Request # 11 \| Downloading Intraday chart data for F.US.FVAM17 to the file F.US.FVAM17.scid. Service: cqg \| 2017-04-26 08:27:36 HD Request # 11 \| Download start date-time: 2017-04-26 08:26:29.000 \| 2017-04-26 08:27:36 HD Request # 11 \| Using server: ds3.sierracharts.com port 10149 \| 2017-04-26 08:27:36 Socket (38) \| Creating socket. \| 2017-04-26 08:27:36 HD Request # 11 \| Setting DTC encoding to Binary VLS \| 2017-04-26 08:27:36 HD Request # 11 \| Sending historical data logon request message. \| 2017-04-26 08:27:36 Requesting market depth updates for: F.US.FVAM17 if supported. \| 2017-04-26 08:27:36 CQG FIX Trading \| Requesting market data including full depth for F.US.FVAM17 \| 2017-04-26 08:27:36 Requesting market depth updates for: F.US.USAM17 if supported. \| 2017-04-26 08:27:36 CQG FIX Trading \| Requesting market data including full depth for F.US.USAM17 \| 2017-04-26 08:27:36 HD Request # 11 \| Requesting Intraday data. Start date-time: 2017-04-26 08:26:29. Record interval: 0. Symbol: F.US.FVAM17 \| 2017-04-26 08:27:36 HD Request # 11 \| Decompressing data. \| 2017-04-26 08:27:36 HD Request # 11 \| Receiving Intraday data for F.US.FVAM17 starting at 2017-04-26 08:26:29 \| 2017-04-26 08:27:36 HD Request # 11 \| Timestamp of first Intraday data file record written: 2017-04-26 08:26:29 \| 2017-04-26 08:27:36 Socket (38) \| Initiating close of socket by core. \| 2017-04-26 08:27:36 Socket (38) \| Shutdown started. Waiting for graceful close. \| 2017-04-26 08:27:36 Historical data download thread signaled to stop. \| 2017-04-26 08:27:36 Socket (38) \| Socket gracefully closed by remote side. \| 2017-04-26 08:27:36 Socket (38) \| Closed. \| 2017-04-26 08:27:36 HD Request # 11 \| Received 127 records from 2017-04-26 08:26:29 to 2017-04-26 08:27:30 (61.0 seconds) and wrote 122 records for F.US.FVAM17 \| 2017-04-26 08:27:36 HD Request # 11 \| Intraday download COMPLETE for F.US.FVAM17. Completion time: 0s. Unique request ID: 10 \| 2017-04-26 08:27:36 Removed historical data download ID 10 \| 2017-04-26 08:27:36 Real-time Intraday chart data file updates started for F.US.FVAM17 \| 2017-04-26 08:27:36 Intraday chart data file opened for F.US.FVAM17 \| 2017-04-26 08:27:36 HD Request # 12 \| Downloading Intraday chart data for F.US.TYAM17 to the file F.US.TYAM17.scid. Service: cqg \| 2017-04-26 08:27:36 HD Request # 12 \| Download start date-time: 2017-04-26 08:26:34.000 \| 2017-04-26 08:27:36 HD Request # 12 \| Using server: ds4.sierracharts.com port 10149 \| 2017-04-26 08:27:36 Socket (39) \| Creating socket. \| 2017-04-26 08:27:36 HD Request # 12 \| Setting DTC encoding to Binary VLS \| 2017-04-26 08:27:36 HD Request # 12 \| Sending historical data logon request message. \| 2017-04-26 08:27:36 HD Request # 12 \| Requesting Intraday data. Start date-time: 2017-04-26 08:26:34. Record interval: 0. Symbol: F.US.TYAM17 \| 2017-04-26 08:27:37 HD Request # 12 \| Decompressing data. \| 2017-04-26 08:27:37 HD Request # 12 \| Receiving Intraday data for F.US.TYAM17 starting at 2017-04-26 08:26:34 \| 2017-04-26 08:27:37 HD Request # 12 \| Timestamp of first Intraday data file record written: 2017-04-26 08:27:00 \| 2017-04-26 08:27:37 Socket (39) \| Initiating close of socket by core. \| 2017-04-26 08:27:37 Socket (39) \| Shutdown started. Waiting for graceful close. \| 2017-04-26 08:27:37 Historical data download thread signaled to stop. \| 2017-04-26 08:27:37 Socket (39) \| Socket gracefully closed by remote side. \| 2017-04-26 08:27:37 Socket (39) \| Closed. \| 2017-04-26 08:27:37 HD Request # 12 \| Received 17 records from 2017-04-26 08:26:34 to 2017-04-26 08:27:17 (43.0 seconds) and wrote 3 records for F.US.TYAM17 \| 2017-04-26 08:27:37 HD Request # 12 \| Intraday download COMPLETE for F.US.TYAM17. Completion time: 0s. Unique request ID: 11 \| 2017-04-26 08:27:37 Removed historical data download ID 11 \| 2017-04-26 08:27:37 Real-time Intraday chart data file updates started for F.US.TYAM17 \| 2017-04-26 08:27:37 Intraday chart data file opened for F.US.TYAM17 \| 2017-04-26 08:27:37 HD Request # 13 \| Downloading Intraday chart data for F.US.USAM17 to the file F.US.USAM17.scid. Service: cqg \| 2017-04-26 08:27:37 HD Request # 13 \| Download start date-time: 2017-04-26 08:25:32.000 \| 2017-04-26 08:27:37 HD Request # 13 \| Using server: ds3.sierracharts.com port 10149 \| 2017-04-26 08:27:37 Socket (40) \| Creating socket. \| 2017-04-26 08:27:37 HD Request # 13 \| Setting DTC encoding to Binary VLS \| 2017-04-26 08:27:37 HD Request # 13 \| Sending historical data logon request message. \| 2017-04-26 08:27:37 HD Request # 13 \| Requesting Intraday data. Start date-time: 2017-04-26 08:25:32. Record interval: 0. Symbol: F.US.USAM17 \| 2017-04-26 08:27:37 HD Request # 13 \| Decompressing data. \| 2017-04-26 08:27:37 HD Request # 13 \| Receiving Intraday data for F.US.USAM17 starting at 2017-04-26 08:25:32 \| 2017-04-26 08:27:37 HD Request # 13 \| Timestamp of first Intraday data file record written: 2017-04-26 08:26:51 \| 2017-04-26 08:27:37 Socket (40) \| Initiating close of socket by core. \| 2017-04-26 08:27:37 Socket (40) \| Shutdown started. Waiting for graceful close. \| 2017-04-26 08:27:37 Socket (40) \| Socket gracefully closed by remote side. \| 2017-04-26 08:27:37 Socket (40) \| Closed. \| 2017-04-26 08:27:37 Historical data download thread signaled to stop. \| 2017-04-26 08:27:37 HD Request # 13 \| Received 6 records from 2017-04-26 08:25:32 to 2017-04-26 08:27:00 (88.0 seconds) and wrote 4 records for F.US.USAM17 \| 2017-04-26 08:27:37 HD Request # 13 \| Intraday download COMPLETE for F.US.USAM17. Completion time: 0s. Unique request ID: 12 \| 2017-04-26 08:27:37 Removed historical data download ID 12 \| 2017-04-26 08:27:37 Real-time Intraday chart data file updates started for F.US.USAM17 \| 2017-04-26 08:27:37 Intraday chart data file opened for F.US.USAM17 \| 2017-04-26 08:27:37 Opened cached Intraday file: C:\SierraChart\Data\F.US.FVAM17.scid \| 2017-04-26 08:27:41 Opened cached Intraday file: C:\SierraChart\Data\F.US.TYAM17.scid \| 2017-04-26 08:27:52 Opened cached Intraday file: C:\SierraChart\Data\F.US.USAM17.scid \| 2017-04-26 08:27:52