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Date/Time: Sun, 19 May 2024 09:23:07 +0000



Post From: I can't trade. log message OEC order update (rejected):

[2017-04-24 16:57:22]
Sierra Chart Engineering - Posts: 104368
Select Global Settings >> Data/Trade Service Settings.

Refer to step 7 here to set your Trade Account:
http://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#SetupInstructions

After that try submitting an order again. If you are not sure of the account number contact Gain Capital.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing