Support Board

Date/Time: Thu, 16 May 2024 04:36:29 +0000

Post From: CTS T4 14 days demo

[2017-04-20 00:52:41] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The message from CTS is very clear. You need to work with your broker on this. The relevant settings are Global Settings >> Data/Trade Service Settings >> Server, Username, Firm. You need to let your broker know about this: Symbol Error - NQ.20170600.CME_Eq is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject: Trial period has expired \| 2017-04-19 14:49:15 Definitely do not reinstall Sierra Chart. That is not going to solve the problem at all. It is totally unrelated. with a new user & password Are you referring to a new Sierra Chart username or a CTS username? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing