Support Board

Date/Time: Sun, 28 Apr 2024 20:46:31 +0000

Post From: Sierra freezes when going into Global Settings after updating it

[2017-03-30 11:03:13] Link To Thread - Link To Post [Go To First Post]
Diomedes - Posts: 27
Hey guys, Yesterday I updated my Sierra Charts and seemed to work just perfect until I noticed it freezes when I go into Global Settings and try to adjust any settings regarding Chart Trading/Chart Dom/Customizing Chart Dom Settings... That whole field of options freezes the main Sierra Chart window (the whole left side of the menu works fine), while the charts that are detached keep on working just fine and respond as well. The main window remains unresponsive and I have to close it down manually through the Windows Task Manager. I have tried to rollback, download pre release and go back to the latest update, all but successfully. Currently I have version 1531 and the problem persists. Unfortunately I do now know what version I was running currently to try to roll back to that one to see what happens. Looking for a help and solution. All else, other functions/charts/trading seem to be running just fine. Thanks in advance!