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Date/Time: Sat, 18 May 2024 08:16:23 +0000



Post From: Problems running Sierra Chart

[2017-03-26 22:27:29]
Sierra Chart Engineering - Posts: 104368
The problem is you are unable to connect to the Gain Capital FIX server. The reason is explained here:
https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ServerAvailability

These are the relevant messages:


GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2017-03-26 12:27:44
GAIN Capital FIX Trading socket (44) | Creating socket. | 2017-03-26 12:27:44
GAIN Capital FIX Trading socket (44) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2017-03-26 12:28:05 *
GAIN Capital FIX Trading socket (44) | Initiating close of socket by core. | 2017-03-26 12:28:05

Although you should be able to connect now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-03-26 22:28:00