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Date/Time: Tue, 14 May 2024 10:59:54 +0000



Post From: Trading log

[2017-03-25 03:06:35]
Sierra Chart Engineering - Posts: 104368
Was Sierra Chart running at the time the orders executed that the missing order fills are for?

Based upon what you describe in the prior post, if you started with a fresh installation of Sierra Chart, there is not going to be any trading activity for 2017-03-22.

All of this is well documented. There is nothing further we can add here.

Refer to:

Trade Activity Log: Missing Order Fills from Trade Activity Log
https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#MissingTradeActivityAndBackupFiles


It is not going to help to use a remote assistance session for this. At this point we have to decline further support.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-03-25 03:21:31