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Direct MessagesDate/Time: Wed, 08 May 2024 23:59:37 +0000
Post From: Error downloading
| [2017-03-16 18:04:25] |
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We do see many of these historical data download errors for the local socket connection in the Message Log: HD Request # 9 | Sending historical data logon request message. | 2017-03-16 12:02:11
Socket (11) | Socket gracefully closed by remote side. | 2017-03-16 12:02:11 Socket (11) | Received socket Close event | 2017-03-16 12:02:11 Socket (11) | Initiating close of socket by core. | 2017-03-16 12:02:11 Socket (11) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-16 12:02:11 Socket (11) | Closed. | 2017-03-16 12:02:11 This could be caused by a firewall on your computer. Also, in our experience when using Windows it could be caused by your computer system being under a heavy load at the time, especially with file input and output. Not necessarily with the CPU usage. It might help to update your computer hardware. We do not know the performance of your system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-16 18:05:16
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