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Date/Time: Sat, 20 Apr 2024 09:28:11 +0000



Post From: Data is not streaming real time.

[2013-04-04 18:02:34]
Sierra Chart Engineering - Posts: 104368
This is now resolved. Please update by selecting Help >> Download Current Version.

You will need to reopen the charts using the correct symbols or change the symbol through Chart >> Chart Settings for existing charts.

When you go to File >> Find Symbol you will need to add the appropriate suffix after the CME exchange. As was mentioned in the call, for high-grade copper you need to add -F

Example:
HG-201305-CME-F
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-04-04 22:44:29