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Date/Time: Sun, 19 May 2024 15:52:37 +0000



Post From: Socket (44) | Caught an unhandled exception from the owner OnBufferedSocket2ReceivedData i

[2017-03-07 17:33:17]
Sierra Chart Engineering - Posts: 104368
You can follow the procedure here to reset Sierra Chart to a default state:
https://www.sierrachart.com/index.php?page=doc/helpdetails39.html

But we do not think it is going to make a difference.


Just give us about one day to think through this and add some additional logging to try to isolate the source of the problem.

i have sierra running direct with my transact feed and its working ok on 1522
Not sure exactly what you mean by this. What is working OK?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing