Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 08:17:36 +0000



Post From: Can't log in to Sierra Chart Data

[2013-08-16 22:49:39]
Sierra Chart Engineering - Posts: 104368
That is an interesting response from TransAct. This is not a Sierra Chart issue and we are not working to resolve this problem.

Usually a problem like this is due to a firewall on your system blocking the connection to the TransAct bridge software or the port 1869 is in use on your system.

Here is the relevant help topic for this:
http://www.sierrachart.com/index.php?l=doc/TransAct.php#BridgeConnectionError
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing