Support Board

Date/Time: Tue, 21 May 2024 09:23:22 +0000

Post From: incorrect symbol

[2017-02-02 16:21:31] Link To Thread - Link To Post [Go To First Post]
User771416 - Posts: 47
Sierra is not allowing me to place live orders and giving me the following error: "Text: Symbol is incorrect or not defined. Internal Order ID 7800. Service Order ID (none). Symbol F.US.EmdH17\|2017-02-02" I know the problem is the small letters "md", but it's not allowing me to correct it. I tried manually selecting the symbol and i tried manually overwriting with the capital letters. when i hit Apply it switches back to small letters. i also unlinked the chart just in case it was pulling it from another linked chart. I'm sure i mistakenly typed those small letters into the Chart Setting>Symbol, but why won't it let me correct it?