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Date/Time: Tue, 21 May 2024 15:18:44 +0000



Post From: latency

[2017-02-01 17:33:27]
Sierra Chart Engineering - Posts: 104368
At this point, this could be some networking issue and not a problem on our server.

At least in regards to CL and ZS.

The 2 users who we have reporting a problem are both in Germany.

Our logging does show at times about a 6 second delay with GGH17. Based on our analysis the origin of this is on the Barchart side.

We are still looking into this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-01 17:34:54