Login Page - Create Account

Support Board

Date/Time: Wed, 29 Jun 2022 16:49:46 +0000

Post From: FXCM log in problems

[2013-08-14 23:53:11]
Sierra Chart Engineering - Posts: 103518
1. Make certain your computer's clock is set accurately. To at least within 10 seconds of the actual time.

2. Are you logged in using this FIX account from another copy of Sierra Chart or anywhere else?

Also if you contact API AT FXCM.com they can tell you the exact reason why the connection is being closed.

In our experience generally it is for the 2 reasons given
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing