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Date/Time: Thu, 25 Apr 2024 08:20:22 +0000



Post From: Can't connect to CTS

[2013-08-14 14:23:12]
cloudchartist - Posts: 32
Hi I am simming for TopStep ad can't get Sierra to connect to CTS - I sent my Support Log & contacted TopStep support as well. Here is my error.

Active service: CTS T4 | 2013-08-13 21:38:35

Connecting to CTS T4 Simulation server. | 2013-08-13 21:40:24
Failed to login to CTS T4. Reason: LockedOut | 2013-08-13 21:40:27
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-13 21:40:27
To prevent further connection attempts, select File >> Disconnect. | 2013-08-13 21:40:27