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Direct MessagesDate/Time: Thu, 18 Apr 2024 09:34:18 +0000
Post From: Targets and stops
| [2013-08-13 23:37:22] |
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That version is good. The latest version is 1009. However, we do not expect that would make a difference with this particular problem. The main question for TransAct was there an indication that the order was canceled. The log files will indicate this. As an alternative, when you see this issue just go to Trade >> Refresh Trade Data from Service. Any orders which are not actually working will be immediately removed from the chart. Are you referring to the open position Profit and Loss? If so, this is very dependent upon the average position price. How that is determined is documented here: http://www.sierrachart.com/index.php?l=doc/doc_TradeStatusWindows.html#HowAvgPricePositionsCalcUsed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |