Support Board

Date/Time: Sun, 19 May 2024 03:48:22 +0000

Post From: No data/chart updates in 2017 (in 2016 worked fine)

[2017-01-02 13:44:35] Link To Thread - Link To Post [Go To First Post]
User74271 - Posts: 3
Hi, after opening SC today (after having logged into my LIVE Interactive Brokers acct), all my charts (NQ, YM, ES) were drawn till Dec. 30, 15:58. OK, I discovered that my service balance was insufficient so I: - funded my SC account - (re)activated "Real-time Data Connections" - (re)activated exchanges No change, no data. - IB connectivity status OK - SC Data/Trade service settings correct (no change anyway - it has been working all the time) I do not know what/where to check anymore... Please... P.S. Attached all screenshots


2017_01_02_14_29_27_RTDC_account_balance.png / V - Attached On 2017-01-02 13:43:01 UTC - Size: 59.58 KB - 192 views 2017_01_02_14_30_37_Exchanges_activated.png / V - Attached On 2017-01-02 13:43:12 UTC - Size: 46.71 KB - 194 views 2017_01_02_14_32_49_IB_Connections_OK.png / V - Attached On 2017-01-02 13:43:23 UTC - Size: 86.19 KB - 214 views 2017_01_02_14_39_47_DT_Service_Settings_SC.png / V - Attached On 2017-01-02 13:43:33 UTC - Size: 61.02 KB - 188 views 2017_01_02_14_33_43_NQ_stops_at_Dec_30.png / V - Attached On 2017-01-02 13:43:47 UTC - Size: 73.99 KB - 189 views Attachment Deleted.