Support Board

Date/Time: Tue, 07 May 2024 08:12:37 +0000

Post From: Market Profile Probles

[2013-08-12 16:43:14] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
One problem is you did not update to the latest prerelease. You are running one version earlier. You needed to update by using: Help >> Download Prerelease You also needed to update the symbols of the charts. We had provided you the link to the CTS T4 page for instructions but did not give the correct subsection: http://www.sierrachart.com/index.php?l=doc/CTS_T4.php#UsingFIX Anyway, some of the symbols you need are missing for the new connection type. We are working on that. For now please go back to the prior version using this link: http://www.sierrachart.com/downloads/997SierraChartSetup.exe To open Chartbooks, you may need to use backup Chartbooks if you saved the Chartbooks under the new version. Here are instructions for that: http://www.sierrachart.com/index.php?l=doc/doc_Chartbooks.html#BackupChartbook Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-12 16:45:24