Support Board

Date/Time: Wed, 15 May 2024 14:51:15 +0000

Post From: Interactive Brokers

[2016-12-22 13:54:27] Link To Thread - Link To Post [Go To First Post]
User82486 - Posts: 43
I have had recurring problems in trading with Interactive using Sierra Chart Trading DOM. I have taken losses when I flatten a emini oil trade on the dome and the order does not go to Interactive. As a matter of fact when I place the trade on trhe DOM it disappears in s3econds. When I try to exit the trade I get a log message that there is no trade to flatten. Interactive show that the is an traded position in effect and the only way I can flatten is by using Interactive Platform. This has happened several times in the past. I will give up Interactive or Sierra to continue. You owe it to your clients to warn them of this problem. Of coursed there is no problem using simulated trades, only live trades.. I had no problem using AMP with Sierra trading platform but Interactive is a disaster. hey blame Sierra for the problem and when confronted they tell me to call Sierra as it is not their problem. Tell me how to send you a copy of the log showing that I cannot flatten a trade that does not exist even while Interactive shows a live trade open. Fred