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Date/Time: Sun, 19 May 2024 06:58:49 +0000



Post From: Placing a Stop below Market on Trade DOM closing my position out at Market

[2016-12-16 04:53:52]
Sierra Chart Engineering - Posts: 104368
The issues have been resolved by remote assistance.

We looked into the problem as to why based on the Session Times, the Trade DOM was blank and we cannot reproduce that problem and after thinking about it some more, we are not sure why that is happening. It should not.

What we want you to do is to go to a chart for the same symbol and select Edit >> Delete All Data and Download.

Another thing to do is to right-click on the Scale numbers on the Trade DOM and select Auto Scale the Chart DOM.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2016-12-16 04:55:02