Support Board

Date/Time: Sun, 28 Apr 2024 04:26:33 +0000

Post From: Orders not submitted to IB

[2013-08-07 00:34:41] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Make sure both copies of Sierra Chart have a nonzero and different Instance Client IDs set through Global Settings >> Data/Trade Service Settings. The problem is they are being given the same range of order IDs. This is going to cause problems. However, there is no reason why the Trader Workstation software should be giving out the same range of IDs. This is clearly an issue on the TWS side. All of the details about changing the symbols of charts, closing charts, and the number of charts and Chartbooks you are using, has no relevancy at all to this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-07 00:35:50