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Date/Time: Fri, 10 May 2024 04:04:26 +0000



Post From: Unable to connect 2 instances of Sierra Chart to Transact using Sierra Chart data feed

[2016-11-16 14:01:10]
TapeReader - Posts: 88
I have 2 instances of Sierra Chart running on one machine.

I am able to log into Transact via one instance of Sierra Chart, but I am unable to log into Transact with the second instance of Sierra Chart.

I am using the Sierra Chart data feed.

Both of the instances of Sierra Chart on this one machine are 1481.

I am getting the following in the Message Log:

TransAct Trading | You Are Connecting To A Live Price Server | 2016-11-15 14:57:58 *
TransAct Trading | No Active Accounts | 2016-11-15 14:57:59 *
TransAct Trading | Connection Lost To Transact Price Server. | 2016-11-15 14:57:59 *

I had opened a ticket with Support@transactfutures.com but they pivoted the issue to the Sierra Chart support board.

I am able to run multiple instances of Sierra Chart, and connect to Transact, on alternate machines using the same credentials and configurations.

Any insights here?