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Date/Time: Sat, 18 May 2024 19:29:44 +0000



Post From: Connect to paper account w/ FXCM

[2016-11-13 11:20:38]
jizzary - Posts: 177
you might want to look at the log info


please notice that the below info says that
there is a problem w/ the user name and password
however - the interface for FXCM Demo Trading
doesn't provide any dialog to provide username/password

---------------------------------

Reading Internal Order ID file. | 2016-11-13 05:58:17
Reading Trade Orders file. | 2016-11-13 05:58:17
Reading Trade Positions file. | 2016-11-13 05:58:17
Software version: 1481 | 2016-11-13 05:58:17
Uses New Spreadsheets | 2016-11-13 05:58:17
Usage end date: 2016-11-28 | 2016-11-13 05:58:17
Enabled for: Advanced Features. | 2016-11-13 05:58:17
Enabled for: Advanced Features 2. | 2016-11-13 05:58:17
Enabled for: Sierra Chart Historical Data Service. | 2016-11-13 05:58:17
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-11-13 05:58:17
Current selected Data/Trading service: FXCM Demo Trading - DTC | 2016-11-13 05:58:17
Chart Update Interval: 500 | 2016-11-13 05:58:17
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-11-13 05:58:17
2016-11-13 12:58:20 Local computer time | 2016-11-13 05:58:17
2016-11-13 10:58:20 Local computer time in UTC | 2016-11-13 05:58:17
2016-11-13 05:58:20 Local computer time in SC Time Zone | 2016-11-13 05:58:17
2016-11-13 10:58:22 Server time in UTC | 2016-11-13 05:58:17
Local computer UTC time and Server UTC time difference: 3 seconds. | 2016-11-13 05:58:17
Program path: E:\SierraChart\ | 2016-11-13 05:58:17
Data Files path: E:\SierraChart\Data\ | 2016-11-13 05:58:17
OS Version Number: 6.2 | 2016-11-13 05:58:17
Locale Setting: C | 2016-11-13 05:58:17

Checking for new symbol settings for fxcm | 2016-11-13 05:58:17
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-11-13 05:58:17
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-11-13 05:58:17
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-11-13 05:58:17
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-11-13 05:58:17
Symbol settings are up-to-date for fxcm | 2016-11-13 05:58:17
Files to Open on Start up | Opening file: CB-CL_Cruide-Oil__SP-v30.cht | 2016-11-13 05:58:23
EURUSD [C] 0.00025 Range #5 | Reloading chart. | 2016-11-13 05:58:23
EURUSD [C] 0.00025 Range #5 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2016-11-13 05:58:23
EURUSD [C] 0.00025 Range #5 | There are no continuous futures contract symbols. Loading data normally. | 2016-11-13 05:58:23
EURUSD [C] 0.00025 Range #3 | Reloading chart. | 2016-11-13 05:58:23
EURUSD [C] 0.00025 Range #3 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2016-11-13 05:58:23
EURUSD [C] 0.00025 Range #3 | There are no continuous futures contract symbols. Loading data normally. | 2016-11-13 05:58:23
EURUSD [C] 3 Min #4 | Reloading chart. | 2016-11-13 05:58:23
EURUSD [C] 3 Min #4 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2016-11-13 05:58:23
EURUSD [C] 3 Min #4 | There are no continuous futures contract symbols. Loading data normally. | 2016-11-13 05:58:23
EURUSD [C] 15 Min #1 | Reloading chart. | 2016-11-13 05:58:23
EURUSD [C] 15 Min #1 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2016-11-13 05:58:23
EURUSD [C] 15 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2016-11-13 05:58:23
EURUSD [C] 0.00025 Range #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\EURUSD.scid | 2016-11-13 05:58:23
EURUSD [C] 0.00025 Range #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\EURUSD.scid | 2016-11-13 05:58:23
EURUSD [C] 3 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\EURUSD.scid | 2016-11-13 05:58:23
EURUSD [C] 15 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\EURUSD.scid | 2016-11-13 05:58:23

FXCM Demo Trading - DTC | Connecting to the server fxcmorders.sierracharts.com. Port 11097 | 2016-11-13 05:58:24
Using Bid/Ask average for last trade price for EURUSD | 2016-11-13 05:58:24
Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2016-11-13 05:58:24
Socket (0) | Resolved address ds2.sierracharts.com to IP 204.15.192.108. | 2016-11-13 05:58:24
HD Request # 2 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2016-11-13 05:58:24
HD Request # 2 | Download start date-time: 1989-06-29 06:58:23.000 | 2016-11-13 05:58:24
HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2016-11-13 05:58:24
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-11-13 05:58:24
Socket (4) | Connected. | 2016-11-13 05:58:24
Socket (4) | Starting TLS 1.2 connection. | 2016-11-13 05:58:24
Socket (5) | Connected. | 2016-11-13 05:58:24
HD Request # 2 | Setting DTC encoding to Binary VLS | 2016-11-13 05:58:24
HD Request # 2 | Sending historical data logon request message. | 2016-11-13 05:58:24
Socket (4) | SSL connection established. | 2016-11-13 05:58:24
FXCM Demo Trading - DTC | Connected to server. | 2016-11-13 05:58:24
FXCM Demo Trading - DTC | Sending Encoding Request to server | 2016-11-13 05:58:24
FXCM Demo Trading - DTC | Setting DTC encoding to Binary VLS | 2016-11-13 05:58:24
FXCM Demo Trading - DTC | Sending logon request message. | 2016-11-13 05:58:24
FXCM Demo Trading - DTC | Received logon response. | 2016-11-13 05:58:24
FXCM Demo Trading - DTC | Server Name: SC DTC Server. | 2016-11-13 05:58:24
FXCM Demo Trading - DTC | Server protocol version: 7. Client protocol version: 7 | 2016-11-13 05:58:24
FXCM Demo Trading - DTC | Connection error: Username or Password is incorrect. | 2016-11-13 05:58:24
HD Request # 2 | Download canceled. | 2016-11-13 05:58:24
Socket (5) | Shutdown and closed. | 2016-11-13 05:58:24
HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EURUSD | 2016-11-13 05:58:24
HD Request # 2 | Intraday download COMPLETE for EURUSD. Completion time: 0s. Unique request ID: 1 | 2016-11-13 05:58:24
Removed historical data download ID 1 | 2016-11-13 05:58:24

Socket (4) | SSL shutdown indicates not able to send 'close notify'. | 2016-11-13 05:58:24
Socket (4) | SSL has been shut down. | 2016-11-13 05:58:24
Socket (4) | SSL object has been freed. SSL state is now disconnected. | 2016-11-13 05:58:24
Socket (4) | Shutdown and closed. | 2016-11-13 05:58:24
FXCM Demo Trading - DTC | Disconnected. | 2016-11-13 05:58:24

FXCM Demo Trading - DTC | Connecting to the server fxcmorders.sierracharts.com. Port 11097 | 2016-11-13 05:58:25
Socket (0) | Resolved address ds2.sierracharts.com to IP 204.15.192.108. | 2016-11-13 05:58:25
Socket (6) | Connected. | 2016-11-13 05:58:25
Socket (6) | Starting TLS 1.2 connection. | 2016-11-13 05:58:25
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-11-13 05:58:25
HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-11-13 05:58:25
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-11-13 05:58:25
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-11-13 05:58:25
Socket (6) | SSL connection established. | 2016-11-13 05:58:26
FXCM Demo Trading - DTC | Connected to server. | 2016-11-13 05:58:26
FXCM Demo Trading - DTC | Sending Encoding Request to server | 2016-11-13 05:58:26
FXCM Demo Trading - DTC | Setting DTC encoding to Binary VLS | 2016-11-13 05:58:26
FXCM Demo Trading - DTC | Sending logon request message. | 2016-11-13 05:58:26
FXCM Demo Trading - DTC | Received logon response. | 2016-11-13 05:58:26
FXCM Demo Trading - DTC | Server Name: SC DTC Server. | 2016-11-13 05:58:26
FXCM Demo Trading - DTC | Server protocol version: 7. Client protocol version: 7 | 2016-11-13 05:58:26
FXCM Demo Trading - DTC | Connection error: Username or Password is incorrect. | 2016-11-13 05:58:26
Socket (6) | SSL shutdown indicates not able to send 'close notify'. | 2016-11-13 05:58:26
Socket (6) | SSL has been shut down. | 2016-11-13 05:58:26
Socket (6) | SSL object has been freed. SSL state is now disconnected. | 2016-11-13 05:58:26
Socket (6) | Shutdown and closed. | 2016-11-13 05:58:26
FXCM Demo Trading - DTC | Disconnected. | 2016-11-13 05:58:26