Support Board

Date/Time: Sun, 19 May 2024 16:09:24 +0000

Post From: Pre-release Download Error

[2016-11-07 20:03:32] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is not relevant, but you are not running the Prerelease. You are running version 1481. Not sure who told you that Topstep Trader does not support Rithmic any longer. We know that is completely untrue. They have a new server with Rithmic that is dedicated for them, but it still uses the Rithmic Service settings. You must follow the Rithmic instructions here: Rithmic Trading Platform Service: Setup Instructions You need to set the Server to the Rithmic Topstep Trader server as explained. For further help contact Topstep Trader. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-08 05:28:08