Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 09:22:44 +0000



Post From: GCLZ6 - "Symbol is unknown" error

[2016-11-04 08:50:33]
Sierra Chart Engineering - Posts: 104368
From our perspective we have no way to verify if the authorization issue is intermittent.

If we see the Message Log we can determine what the problem is at that moment in time. Here are the instructions to provide that:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-11-04 08:51:42