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Date/Time: Sun, 19 May 2024 08:47:45 +0000



Post From: GCLZ6 - "Symbol is unknown" error

[2016-11-03 22:41:26]
Sierra Chart Engineering - Posts: 104368
That is the correct symbol and there is little doubt, that your Gain Capital account is not authorized for Comex real-time data.

Refer to:
https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#DataFeedNotEntitled
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-11-03 22:41:47