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Date/Time: Sat, 04 May 2024 01:50:54 +0000



Post From: CTS FIX error message

[2013-08-05 10:22:15]
Sierra Chart Engineering - Posts: 104368
1. The messages about requesting market depth data and unsubscribing are normal.

2. The Reading Data status message still displaying on the Status Bar even if there is no data being read has been resolved. Please update again by selecting Help >> Download Prerelease.

3. Go to a chart and select Trade >> Open Trade Window for Chart. What do you see in the list of accounts on the Trade Window? Refer here for instructions for the list of accounts:
https://www.sierrachart.com/index.php?l=doc/doc_TradeWindow.html#SelectingTradeAccount

Do you see your trade account ID?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-08-05 10:22:51