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Date/Time: Tue, 23 Apr 2024 10:20:59 +0000



Post From: Cannot connect to OpenECry

[2013-04-03 17:00:43]
Sierra Chart Engineering - Posts: 104368
This is because you installed Sierra Chart into the Program Files folder. This is not recommended. You will need to run it with Administrator Level rights. To do this, right-click on the icon used to start Sierra Chart and select Run As Administrator. You will also want to update its Properties to permanently set it to Run As Administrator.

From Software Download page:
Note: Sierra Chart is designed to be very simple and self-contained within its own folder. This allows for portability, easy backup and allows you to install multiple copies of it. All data files and configuration files are located in the folder where Sierra Chart is installed to or one of the subfolders. We disagree that data files should be scattered about your system in other folders, leaving you with questions as to where they are located. It should be obvious where Sierra Chart files are and that is in its own folder. Due to this design, it is not recommended to install Sierra Chart to the Program Files folder on your system. By default Sierra Chart will not be installed into Program Files on your system. So there is nothing special to do. The Program Files folder is a protected folder on Vista, Windows 7 and 2008. Therefore, Sierra Chart will not function correctly when installed into this folder unless you run it with Administrator level access. Running Sierra Chart with Administrator level access is for more advanced users.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2013-04-03 17:02:10