Support Board
Date/Time: Mon, 03 Nov 2025 04:19:59 +0000
Post From: 2 Computers
| [2016-10-20 16:51:42] |
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This is the proper place for an issue like this. Definitely connection problems are the responsibility of Gain Capital to help you with. Our documentation makes that clear: http://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Your Sierra Chart account is fine. There is not a problem with that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |