Login Page - Create Account

Support Board


Date/Time: Wed, 15 May 2024 21:53:45 +0000



Post From: I couldnt flatten my position

[2016-10-19 02:06:33]
Sierra Chart Engineering - Posts: 104368
We see you are using Interactive Brokers.

This is a current problem we are aware of:

When an IB execution message is received from Trader Workstation which indicates an order fill, the Total Filled Quantity field is zero which leads to the following issues:

- An overfill error occurs.
- The fill is not logged. This also affects any profit/loss calculations which depend on this.
- The internal position quantity is not immediately updated and will be updated eight seconds later.

This is something Interactive Brokers needs to solve.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-10-19 02:07:12