Login Page - Create Account

Support Board


Date/Time: Thu, 09 May 2024 14:34:53 +0000



Post From: issue with connection to OEC

[2016-10-14 04:29:18]
Sierra Chart Engineering - Posts: 104368
This is the problem:

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-10-13 21:03:01
GainCapital FIX Trading socket (0) | Error on address resolution. Windows error code 11001: Není znám žádný takový hostitel. | 2016-10-13 21:03:01
GainCapital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-10-13 21:03:01

The old connection address was being used and the newer versions automatically update the address but it was always possible to manually change it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing