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Direct MessagesDate/Time: Wed, 08 May 2024 20:52:01 +0000
Post From: SC Real-time vs. IQ Feed huge difference
| [2016-10-12 21:25:37] |
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The proper way to approach support to us, is not present all of these various issues at once. These take too much of our time, and your time, and it is probably one single problem. Post only one issue at a time and wait until there is a response. Also the only acceptable method to post an image of a chart is what is documented here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image The method you used is not acceptable to us for the reasons explained in the documentation. We will just answer one issue for now because we think the others are related: Note IQ1T (1-trade) has a single trade with volume of 1,250,831. Note how that trade is "spread out" in SC1T.
What we see with the SC Data Feed is exactly what you see with IQ feed: http://www.sierrachart.com/image.php?Image=1476307268251.png Make sure there is a tick by tick data configuration: Tick by Tick Data Configuration And to be certain you are using the Sierra Chart data feed, set Global Settings >> Data/Trade Service Settings >> Service to "SC data-All Services". And we do care that the Sierra Chart Exchange Data Feed does work properly and works well. Some differences IQ Feed are going to be inevitable especially with the Bid Volume and Ask Volume but these differences should be minimal. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |