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Date/Time: Mon, 13 May 2024 14:20:47 +0000



Post From: Orders not submitted to IB

[2013-08-01 17:40:06]
Sierra Chart Engineering - Posts: 104368
Also, there is no need to restart Sierra Chart. What you can do instead is select File >> Disconnect and then File >> Connect to Data Feed to reestablish the connection to TWS.

We recommend contacting Interactive Brokers about this problem:
api@interactivebrokers.com

They will need to get your TWS log file. They can provide you instructions to provide that.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-08-01 17:40:24