Support Board
Date/Time: Fri, 09 May 2025 20:19:27 +0000
Post From: Data not updating, Gain Capital/OEC user
| [2016-10-03 16:53:53] |
| RMF2 - Posts: 43 |
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Symbol: ZSX16 Message Log: Software version: 1467 | 2016-10-03 12:51:31 Uses New Spreadsheets | 2016-10-03 12:51:31 Usage end date: 2017-02-04 | 2016-10-03 12:51:31 Enabled for: Advanced Features. | 2016-10-03 12:51:31 Enabled for: Advanced Features 2. | 2016-10-03 12:51:31 Enabled for: Sierra Chart Historical Data Service. | 2016-10-03 12:51:31 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-10-03 12:51:31 Current selected Data/Trading service: GAIN Capital/OEC | 2016-10-03 12:51:31 Chart Update Interval: 125 | 2016-10-03 12:51:31 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-10-03 12:51:31 2016-10-03 12:51:31 Local computer time | 2016-10-03 12:51:31 2016-10-03 16:51:31 Local computer time in UTC | 2016-10-03 12:51:31 2016-10-03 12:51:31 Local computer time in SC Time Zone | 2016-10-03 12:51:31 2016-10-03 16:45:06 Server time in UTC | 2016-10-03 12:51:31 Local computer UTC time and Server UTC time difference: 19 seconds. | 2016-10-03 12:51:31 Program path: C:\SierraChart\ | 2016-10-03 12:51:31 Data Files path: C:\SierraChart\Data\ | 2016-10-03 12:51:31 OS Version Number: 6.1 | 2016-10-03 12:51:31 Locale Setting: C | 2016-10-03 12:51:31 File >> Disconnect selected. | 2016-10-03 12:51:39 GainCapital FIX Trading: DisconnectFIX called. | 2016-10-03 12:51:39 GainCapital FIX Trading: Sending a Logout message. | 2016-10-03 12:51:39 GainCapital FAST Data: Sending a Logout message. | 2016-10-03 12:51:39 GAIN Capital/OEC | Disconnected. | 2016-10-03 12:51:39 GainCapital FIX Trading: Received a Logout message. | 2016-10-03 12:51:40 GainCapital FIX Trading socket (5) | SSL shutdown indicates not able to send 'close notify'. | 2016-10-03 12:51:40 GainCapital FIX Trading socket (5) | SSL has been shut down. | 2016-10-03 12:51:40 GainCapital FIX Trading socket (5) | SSL object has been freed. SSL state is now disconnected. | 2016-10-03 12:51:40 GainCapital FIX Trading socket (5) | Shutdown and closed. | 2016-10-03 12:51:40 GAIN Capital/OEC | Disconnected from the trading server. | 2016-10-03 12:51:40 GainCapital FAST Data socket (6) | Closed. No error. | 2016-10-03 12:51:40 GainCapital FAST Data socket (6) | Shutdown and closed. | 2016-10-03 12:51:40 GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-10-03 12:51:40 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-10-03 12:51:40 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-10-03 12:51:41 GainCapital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-10-03 12:51:41 GainCapital FIX Trading socket (10) | Connected. | 2016-10-03 12:51:41 GainCapital FIX Trading socket (10) | Starting TLS 1.2 connection. | 2016-10-03 12:51:41 GainCapital FIX Trading socket (10) | SSL connection established. | 2016-10-03 12:51:43 GainCapital FIX Trading: Sending the Logon message. | 2016-10-03 12:51:43 GainCapital FIX Trading | Connected to trading server. | 2016-10-03 12:51:43 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2016-10-03 12:51:43 GainCapital FAST Data socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-10-03 12:51:43 GainCapital FAST Data socket (11) | Connected. | 2016-10-03 12:51:43 GainCapital FAST Data: Sending the Hello message. | 2016-10-03 12:51:43 GainCapital FAST Data: Sending the Logon message. | 2016-10-03 12:51:43 GAIN Capital/OEC | Connected to data and trading server. | 2016-10-03 12:51:43 GAIN Capital/OEC | Starting real-time market data updates for: ZSX16. ID: 1 | 2016-10-03 12:51:43 GAIN Capital/OEC | Requesting security definition data for: ZSX16. ID: 1 | 2016-10-03 12:51:43 Symbol Error - ZSX16 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2016-10-03 12:51:43 Symbol Error - ZSX16 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2016-10-03 12:51:43 GAIN Capital/OEC | Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2016-10-03 12:51:51 |