Support Board

Date/Time: Fri, 09 May 2025 20:17:22 +0000

Post From: Data not updating, Gain Capital/OEC user

[2016-10-03 12:45:03] Link To Thread - Link To Post [Go To First Post]
RMF2 - Posts: 43
I updated to version 1467. Data is still not updating. Changed "Chart Data Type" to Intraday Chart. No change. Performed "Delete All Data And Download". Chart error appeared: Download Failed. Message Log shows: FIX reject reason: Unknown contract. I re-entered symbol in Chart Settings using the Find button and performed "Delete All Data And Download". No change. Please advise. Thank you.