Support Board
Date/Time: Tue, 04 Nov 2025 14:03:34 +0000
Toolbar, DOM, and Tabs button Freeze
View Count: 1778
| [2020-02-07 19:02:32] |
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We think we know what the problem is related to and we will put out a new release later today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-07 19:54:17] |
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We are putting out a new release in about 20 minutes. The issue was on the Sierra Chart side all along. What was happening was there was a condition where the Pointer input capture was not being released from the tab controls.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-07 19:54:34
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| [2020-02-07 19:58:46] |
| Trader&Hunter - Posts: 131 |
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ok, sounds good.
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| [2020-02-07 21:07:50] |
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We have released version 2047 which you can update to now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-07 21:14:44] |
| Trader&Hunter - Posts: 131 |
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So does this fix my original problem or the problem after 2046 pre release?
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| [2020-02-07 21:39:31] |
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It fixes the original problem in its entirety.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-07 21:39:49
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