Support Board
Date/Time: Fri, 31 Oct 2025 00:19:16 +0000
How to recover a corrupted chartbook?
View Count: 9161
| [2018-10-31 01:19:46] |
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In regards to the abnormal shutdown issue described in the later posts in this thread: I did market reply twice now in the past 10 mins and Sierra closed on me twice now.
We want you to update to version 1833. We did determine there was a problem related to the target triggered move to breakeven functionality that could potentially have led to an exception. Whether this was the cause or not is unknown. There are only a couple of known instances of this particular issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-31 16:41:21
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| [2018-10-31 16:10:02] |
| User274676 - Posts: 38 |
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Everything is working fine now. I have changed machines. The machine had a faulty hard drive this could be the reason why?
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| [2018-10-31 16:10:40] |
| User274676 - Posts: 38 |
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My data looks fine and my indicators have loaded as expected.
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| [2018-10-31 16:40:55] |
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The machine had a faulty hard drive this could be the reason why? This was probably the reason for the issue in your case.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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