Support Board
Date/Time: Wed, 17 Dec 2025 10:32:48 +0000
Fle > Open Chartbook
View Count: 386
| [2025-05-12 11:20:49] |
| User150252 - Posts: 1 |
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I a trying to find Index Wizard charts with no success(using Fle > Open Chartbook for access). They have told me to check with you that my account is operational? Please assist so I can use my Sierra Chart in conjunction with my Index Wizard account (I am currently paying for both but with no access to the charts). Thanks- Nige.
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| [2025-05-12 13:59:49] |
| Sierra_Chart Engineering - Posts: 21864 |
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Yes your Sierra Chart account is active at Service Package 3. That is sufficient. Make sure Sierra Chart is not running in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-12 14:00:43
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