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Date/Time: Mon, 16 Jun 2025 16:40:46 +0000



Downloading Historical Data

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[2025-04-30 17:45:58]
User303256 - Posts: 1
Hi guys, how do I download the historical data my charts are empty
[2025-04-30 19:12:39]
John - SC Support - Posts: 40440
You should not have an "empty" chart. You are setup to get data for the Full CME Group, so you should have real-time data for any instrument traded on those exchanges.

Please let us know how you have the following settings:
- Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service
- Chart >> Chart Settings >> Symbol >> Symbol (for one chart for which you are having an issue)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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