Support Board
Date/Time: Wed, 30 Apr 2025 10:54:59 +0000
Have been inactive for a while now not receiving data
View Count: 54
| [2025-04-22 09:12:23] |
| johnsierra - Posts: 5 |
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Hi Support I received a e-mail reminding me my service balance was too low on the 30th of March I have been inactive for a while so on the 19 April made a payment but I still am not receiving any live data I have a trade account with AMP which is active I have tried going through various reconnect processes however still get the error message my current selected service is CQG I don't see what I'm missing please can you help kind regards John |
| [2025-04-22 09:17:55] |
| Sierra_Chart Engineering - Posts: 19383 |
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Activate the exchange you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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