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Date/Time: Sat, 17 Oct 2026 13:54:36 +0000



2nd installation on a new device

View Count: 427

[2025-02-24 06:58:19]
ShaiVardika - Posts: 23
Hi ive had antoher installation on a new device, i connected it to the same account
but something is wrong the countdown timer and the price are frozen on the 2nd device even though it shows i am connected to the account
i have package 11

please help thank you
[2025-02-24 07:56:15]
Sierra_Chart Engineering - Posts: 25199
Refer to the information here about this:
Denali Exchange Data Feed: Connections
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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