Support Board
Date/Time: Fri, 31 Oct 2025 12:14:00 +0000
Connecting to Rithmic
View Count: 343
| [2025-02-11 02:32:20] |
| User660392 - Posts: 59 |
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Hi , I am trying to connect my Sierra account to Rhythmic but not successfully. After i disconnect & change from Teton to Rhythmic there is not a place to add the settings for Apex. The actions i took : Disconnect than Data trade service than Current selected service (filled with Rhythmic) but where to fill the APEX account? Tnx |
| [2025-02-11 04:25:57] |
| Sierra_Chart Engineering - Posts: 21266 |
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Follow the instructions here: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-13 13:20:17] |
| florianh - Posts: 19 |
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Hello, I'm adding my question below here since it is related. After connecting to Rithmic Direct, I can see the list of all prop firm servers, I connected and reconnected serveral times to refresh the server list... but the Apex Sao Paulo Server missing, all other Apex and other prop firms are listed properly. I already talked to Apex and they say it must be a Sierra Chart problem, I can also confirm that in Rithmic R-Trader I see the Apex Sao paulo server, just in Sierra Chart is missing. ?
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| [2025-02-13 15:16:38] |
| Sierra_Chart Engineering - Posts: 21266 |
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Sierra Chart does not control that list of servers. It is created by Rithmic. We have no control over this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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